For Merchants
| ℹ️ Information for Merchants |
|---|
| The app is available on the PAX, Sunmi, Famoco stores (only accessible by POS Terminals) and Google Play (Android) and App Store (iOS). |
We would like to show you all the capabilities of the Sylq application for Points of Sale (POS) for Merchants based on Android. With the App you will enjoy different services to be able to manage your bank and/or cryptographic payments and as Merchants, you will be able to change your Profile data as well as add new Staff members.
Login as as a Merchant
To Login as as a Merchant you need to select the option Login as Merchant on the first screen when you open the Sylq App:
Immediately next, please, can find your phone country code (flag) and introduce your mobile number (as a user) and clicks on Sign in, we will send you the SMS code to log in:
After receiving the SMS code you can introduce it on the next screen and validate your identity:
If it all is well, the App will redirect you to the Merchant Main screen:
Log out / Close App
By default, the session will expire 90 days after the login. You can log in again after the log-out as you want. To log out of your session, you can click on the Log out option at the bottom of the main screen.
In case you need to log out, you can go to "Settings" and log out.
Launch a Payment
If you want to launch a Payment (Bank or Crypto payment) you can select the option Pay me on the Staff Main screen and immediately next you will be redirected to the payments page:
Introduce the amount and Generate the QR code
On the next screen, the App will ask you for two pieces of information:
- the
amount(you can introduce it with the virtual keyboard), - the
type of payment(Bank or Crypto Payment).
When you think, can click on the Generate QR code and the App will redirect you to the next screen.
Scan QR to Pay
When the payment was created, on the next screen, the App will display you the QR to Scan and Pay (Payer):
Payment via SMS or Email
If you need to send it by SMS or Email, it is necessary to click at Send ink via sms or email and the App will be redirected you to the screen to manage the sending.
Payment via SMS
Payment via Email
Cancel a Payment
At any time you can cancel the payment, it is only necessary to click on Cancel Transaction and the application will cancel it for you:
Confirms (OK) the action and immediately the Transaction will be cancelled:
List of Transactions
If you want to List the Transactions you can select the option Transactions on the Staff Main screen and immediately next you will be redirected to the Transactions List page:
On the Transactions List page you can see the results and apply some Filters or Search a specific value at the Search box on the top:
In the List of Transactions you can apply Filters, by Time, by Period, by Status, etc... you will only have to choose your preference in the options menu on the top left: by date...
If you need to see more details about one transaction, you can click on the same transaction and will be redirected to the next screen, where you can see the details of the transaction:
My Business, managing my profile and preferences
If you want to manage your profile and preferences, you can do it from Settings, where you can find and manage your Profile and your Preferences and for example set your Locale values as your Language, your Currency and your Time Zone and Staff (List of Members of your Staff):
Change your Profile or your Preferences
If you need to change your Default payment as bank or Crypto, you can do here (Settings / Preferences) or change your Settlement schedule to Daily or Weekly or, for example, if you need to change your Locale values as your Language, your Currency and your Time Zone you can do here:
Edit Preferences
Edit Profile
Manage your Staff Members
If you need to Manage your Staff Members, you can List all, Display active only, Activate or Deactivate someone or Add a new member here (My Business / Staff):
For Add a new member you will be redirected to a new screen where the App asks will you for the Name and the email (as a user to log in). Automatically the App will send an email to the new Staff member with a temporal password. During the first login, the App will ask to change it (for security reasons).